Shipping and returns

Payment methods:
              

Delivery: 

Packages are usually shipped within 2 days after receipt of payment and shipped via UPS with tracking and drop-off without signature.
If you prefer a required signature an additional cost will be applied, please contact us before requesting this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Total shipping cost will vary according to total weight of the shipment. We recommend you group your items in one order when possible. We can not group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be sent at your own risk, but special care is taken to pack and protect all of our accessories due to their delicate nature. Please be assured your items are sent well protected.

Return Policy

You are entitled to an exchange or refund within 7 days from receipt of merchandise. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid.

Return address :

Allaia accessories
5069 Exposition Blvd,
Los Angeles, 
CA 90016 USA.

Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

 

Delivery restrictions

At this time, we ship orders only to the United States. If you want to buy our products from another country , please check our store  Etsy .